Support

Sirat — صراط  |  Last updated: June 2026

Need help with Sirat? We are here for bug reports, feature suggestions, and general questions about the app.

Contact Us

Email: sirat.quran.app@gmail.com

We aim to reply within a few business days.

When contacting us, please include:

Frequently Asked Questions

How do I restore my subscription?

Open Sirat → Settings → tap Restore Purchases. Subscriptions are managed by Apple. If restore does not work, check Settings → Apple ID → Subscriptions on your iPhone to confirm your Sirat subscription is active.

How do I cancel or change my subscription?

Subscriptions are billed through Apple, not directly through us. To cancel or change your plan, go to Settings → Apple ID → Subscriptions on your iPhone, select Sirat, and choose your option.

Does Sirat work offline?

Yes. The mushaf, memorisation tools, azkar, and prayer times work offline. Quran audio streaming and the AI Islamic Guide require an internet connection. Offline audio downloads are available with Sirat Plus.

Is my recitation audio sent to a server?

No. AI recitation feedback runs entirely on your device. Your voice is not uploaded or stored. See our Privacy Policy for full details.

Widgets are not updating on my home screen.

Open Sirat at least once so it can refresh widget data. If the issue continues, remove the widget and add it again, then restart your iPhone.

How do I report a bug?

Email us at sirat.quran.app@gmail.com with the details listed above. You can also use the in-app feedback option in Settings if available.

Privacy

Read how Sirat handles your data: Privacy Policy